Game Pass Ultimate - 12 months only €99 • Limited Summer Offer • View plans

Frequently Asked Questions

Everything you need to know about ordering, activation and support.

You will receive all account details and activation confirmation via the email address used during checkout. Once activation is completed, you will receive a confirmation email. If you selected a new account, login details will be securely delivered via email. Please check your Spam or Promotions folder if you do not see the email.

We accept secure payments via: • Card (Visa, Mastercard, AMEX) • Google Pay • Apple Pay • Bitcoin (BTC) • Litecoin (LTC) • Wise (SEPA bank transfer) • N26 SEPA transfers via Wise are fast, secure, and recommended for EU customers. If your preferred payment method is not listed, contact us: 📧 support@subli.one Our support team will assist you and help find the best payment option.

Orders are usually completed within 1-12 hours after payment confirmation. In most cases, activation is completed faster. In rare situations, activation may take up to 24 hours depending on current demand.

Yes. Activation is performed securely on your account. Your credentials are used only for activation and are never stored. You can change your password after activation for full peace of mind.

No. All subscriptions sold by us are one-time activations for the selected duration. They will not auto-renew or charge your card after the period ends. When you're ready to continue, simply place a new order with us.

This depends on the specific product and its terms, which are listed on each product page. Most gaming and streaming subscriptions can be used on multiple devices linked to the same account, but simultaneous use may be limited by the service provider's own policy.

Because our products are digital and activated instantly on your account, we generally cannot offer refunds once an order has been delivered. If something goes wrong on our end (delivery failure, incorrect product, etc.), we will fix it or refund you in full. See our full Refund Policy page for details.

Some subscriptions are region-specific due to licensing restrictions from the provider. Where this applies, it will be clearly noted on the product page before you buy - if you're unsure, contact us before ordering.

Our support team is here for you. 📧 Email: support@subli.one We aim to respond to all inquiries as quickly as possible.